Privacy Policy

Customer Privacy

Heavenly Tiers is committed to protecting the privacy of its customers. We will only use the information that we collect about you lawfully in accordance with General Data Protection Regulation (2018)

What information does Heavenly Tiers collect?

We collect the following information from you in order to process your order and notify you of the status of your order.

  • Your name
  • Address
  • E-mail address
  • Contact telephone number

This is obtained by telephone enquiry, website enquiry form, via e-mail and subscription to our mailing list.

How does Heavenly Tiers use my information?

We collect information about you to process your order and provide you with the products and services you have requested from us. We will only send our promotional newsletter email to you with prior consent and will not pass any of your information to third parties.

Checking your data

If you want to check the information we hold on you, update your details or ask us to delete your details please email info@heavenlytiers.co.uk.

Use of Cookies

Cookies are small files that web sites place on the hard disk of your computer. They are an industry standard, being used by most web sites. By using cookies, web sites can identify your computer, but not you personally. Most browsers have default settings to accept cookies, but can be set to reject them.

Heavenly Tiers uses cookies to identify logged-in users and to set user preferences. Heavenly Tiers also uses Google Analytics, which is a service provided by Google. They gather anonymous data of how people are using this site and then provide us with visitor statistics.

How we protect your information

Subscribers of our newsletter can unsubscribe at any time and their data deleted.  Subscribed user data is held by the third party application MailChimp; you can view their privacy policy here.

Hard copies of order forms are kept securely to meet with UK tax purposes. After which time they are destroyed.

Changes to our privacy policy

Any changes in our privacy policy will be displayed on this page. We will take reasonable steps to ensure that users of the web site will be informed of any changes to this policy.

Questions about our privacy policy

If you have any further questions, or concerns regarding this policy, please contact Joanna Jarvis by e-mail in the first instance info@heavenlytiers.co.uk or visit the Office of the Data Protection Commissioner at ico.org.uk

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